Today we’d like to introduce you to Erin Jackson.
Thanks for sharing your story with us Erin. So, let’s start at the beginning and we can move on from there.
I’m a healthcare attorney, so my day-to-day work entails collaborating with healthcare providers to ensure that they are compliant with the web of regulations and laws imposed upon them. I also work closely with them to improve the patient-centeredness of their practices.
My journey into health law has been a very personal one; my husband and I founded our firm after I spent nearly a decade battling chronic pelvic pain. When I was sick, we continuously felt that the healthcare system needed an overhaul, from the inside-out. Things like registration packets, informed consent forms, and cancellation policies often felt like they contravened, rather than supported, the patient-provider relationship. We also both have backgrounds in litigation, and we have worked for other law firms that defend providers accused of medical malpractice. In those cases, we often identified a common thread: communication and trust between the patient and provider had often broken down at a crucial stage of the relationship. This often led to results that distressed or harmed the patient, or medical mistakes that fell below the practitioner’s standard of care. We agreed that many of these situations could have been avoided if the hospital or practice had different policies in place.
After I made a full recovery, we committed ourselves to changing the healthcare system from the inside, by working with providers to operate more efficient, compliant, and patient-focused practices.
At the end of the day, I’m a regulatory healthcare attorney. My work runs the gamut from HIPAA compliance to fraud prevention to employee management. But, I bring my personal experience to bear on my work, and I believe it provides me with a unique advantage when helping providers understand the importance of the legal standards to which they’re held. I love what I do, and I find it so encouraging and exciting to see the tide turning in healthcare towards measuring outcomes based upon the quality of the patient experience.
Great, so let’s dig a little deeper into the story – has it been an easy path overall and if not, what were the challenges you’ve had to overcome?
Growing up in the Chicago area, I thankfully became accustomed to potholes at an early age. My firm’s road has been no different.
Honestly, one of the biggest struggles for me was identifying myself as an attorney — and feeling comfortable enough with that identity that I was willing to open a law firm with my name on it. Some of my worst years of pain coincided with law school and my early lawyer years, and a big part of me felt uncomfortable in the legal world. I knew that the stress and pressure of the profession was likely detrimental to my continued health, and I was initially skeptical that being my own boss would be any different. I’m so glad I took that risk, and I’m even happier to have been proven so wrong. My job brings me joy, satisfaction, and is incredibly rewarding.
Another pothole we hit early on was the reality of being in the same boat. My husband and I launched our firm together — full-time. We were either going to sink or swim, but there was no supplemental income or life raft to rescue us if the venture didn’t work out. Things obviously did work out, but that fear was a challenge in and of itself, as we had to do battle with it daily.
Alright – so let’s talk business. Tell us about Jackson LLP Healthcare Lawyers – what should we know?
Jackson LLP is a unique firm. My husband and I are partners, and we work exquisitely well together. We were together before we attended law school, so we’ve spent years honing our approach towards partnership. Our focus is on regulatory healthcare law, so we work with small to mid-sized health practices, providers, and companies to ensure that they comply with the innumerable laws and regulations imposed upon them. Our clients include physical therapists, veterinarians, dentists, physicians, health tech companies, and so much more.
At the end of the day, I’m an entrepreneurial small business attorney. Often, our clients come to us after their business was started by an accountant or a general business attorney, and in these cases, healthcare-specific requirements were often overlooked in the startup process. We try to collaborate with other business, real estate, succession planning, and litigation attorneys to ensure that their clients’ unique responsibilities as healthcare professionals are identified and acknowledged. Our focus on healthcare, and our attentiveness to the needs of smaller practices, makes us different from many other attorneys.
Is there a characteristic or quality that you feel is essential to success?
There are two qualities that allowed me to get where I am today: perseverance, and a sense of humor. If you can’t laugh at yourself, it will be much harder to endure the mistakes you’ll certainly make along the way. As for perseverance: there will be high highs and low lows while running your own business. The highs are exhilarating, and the lows are terrifying. When we’ve been at our busiest, I’ve worked such long hours that I’ve fallen asleep with my forehead on my desk. I then try to “save” tasks that aren’t time-sensitive for the slower periods. I also highly recommend squeezing weekend getaways into your slow periods, as you’ll be grateful for that rejuvenation when business picks up again.
- My initial consultation is free!
- Address: 909 Davis Street
Evanston, IL 60201
- Website: www.jackson-legal.com
- Phone: 8474405028
- Email: firstname.lastname@example.org