May 16, 2017

Meet Andrew Escobar of Echo Limousine

Local Stories

Today we’d like to introduce you to Andrew Escobar.

Thanks for sharing your story with us Andrew. So, let’s start at the beginning and we can move on from there.
Born and raised in Chicago, I am a native that loves the city. It’s been there for me all these years and I always wanted to give back to it. Managing a local business that caters to those in the city has allowed me to share my love of Chicago with all that we serve. I’ve always had an affinity for it and want others to appreciate it in the same way. It has given me great opportunity throughout my life as I made my way through my career to where I am now.

I started off at Northeastern, where I studied business and political science. I went on to participate in a business development program in South America (Bolivia), where I learned the local culture and gained valuable worldy experience. I’ve always had a passion for travel and cars which pulled me to take an interest in the transportation industry and find work in this side of the business. I was fortunate that the owners of Echo took an interest in me and brought me onto the team. They shared their vision with me, where I learned the business and excelled every step of the way.

The road to get where I am today never lead in a direct path, but I found opportunity at every corner. I say it was because I never gave up and always strived for more. I always wanted to make a difference and have earned respect because of my hard work.

Great, so let’s dig a little deeper into the story – has it been an easy path overall and if not, what were the challenges you’ve had to overcome?
Life always comes with challenges, but it’s how you overcome those challenges that make you successful at what you do. Starting from the ground up with Echo, I embraced the vision and through hard work and the support of a great team of people, we have developed a reputation for impeccable service. While many companies in the industry followed a traditional path, Echo branched out and became innovative in its business model, focusing on the consumer at all times. The company has made a name of itself as a brand our clients can depend upon and it created a standard in the private car industry. Now we handle some very important accounts including political figures, top level executives, renowned businesses and famous actors.

In order to stay competitive, having the right technology puts you one step ahead of the industry. The development and implementation of a new reservation system has been one of the greatest feats Echo has faced. Other obstacles the company has gone through were the hiring of the right team members then cross training the staff to manage all sides of the business from sales and account management to system operations.

I’ve learned that even when times looked bleak, with some effort and perseverance I could reach the goals that I have set for myself. I’ve seen good times and bad, but through it all I maintained a positive outlook on life and it has helped me achieve great things. It is important to remember to never give up on yourself as you never know what is around the corner. Life can surprise you and it certainly has surprised me and given much to be grateful about.

Alright – so let’s talk business. Tell us about Echo Limousine – what should we know?
What makes Echo truly stands out from other transportation companies is its ability to adapt quickly and from our advancements in technology. We are a cutting-edge business that has incorporated all the latest tools to make sure our clients have the best experience possible. Our dedication begins from the moment a call is taken. Being a local company in the city that I was born and raised in, gives me great pride in what I do. Also, the ability to make sure that every client gets the utmost care and service when they ride with us is important to me as I want to make sure their experience is everything they hoped it would be. A keen sense of detail is used to make sure that even the smallest aspects do not get ignored whether it’s for a meeting, event, group or individual transfer. Basically, we want to exceed our clients’ expectations at every corner. The one thing we are most proud of is our excellent online reputation. Our customers leave amazing feedback with their experience using Echo and it really motivates us to live up to expectations day in, day out.

Is there a characteristic or quality that you feel is essential to success?
The ability to think strategically, commitment to communication and converse with my team effectively as well as with the customer are all very important characteristics needed to succeed. Prioritization is critical in a fast pace environment. Lastly, intuition and empathy are very important – Putting yourself in the shoes of our clients, partners and colleagues daily

For me it’s all about getting out there and never giving up. I will try anything as I know how important it is to have a wide array of experiences in your life. Plus, you never know what you can do until you try. If you fail, you still learn something new from it and it will help you with the next opportunity as you now know more than you did before. I feel like this ability to face new challenges head on has given me a leg up and helped me achieve great success. I wouldn’t be where I am today, if I didn’t try new things and take chances. It has gotten me far and helped me realize that there isn’t anything that is not possible.

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