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Meet Dr. John Croghan, MD of Dedication Health in Winnetka

Today we’d like to introduce you to John Croghan, MD.

Understanding that Chicago has some of the best and most advanced healthcare in the country, Dedication Health recognizes the challenges of patient care facing most healthcare practitioners today—quality of patient/doctor relationship, time constraints, insurance obstacles, limited or restricted access to specialized medical care. A recent shift in the healthcare industry, including the transition to a single-payer universal model, allowed the team of John E. Croghan, MD and Philip H. Sheridan Jr., MD to realize their collective vision and open an innovative patient-first healthcare facility.

By moving to a concierge-based model of healthcare, Dedication Health physicians treat their patients holistically and create tailored, individual wellness plans for each patient. With a limited number of patients, Dedication Health offers unrestricted, personalized one-on-one attention, as well as enhanced member services and benefits to all patients.

Great, so let’s dig a little deeper into the story – has it been an easy path overall and if not, what were the challenges you’ve had to overcome?
Obstacles are, unfortunately, intrinsic when it comes to healthcare today. It is because of these obstacles—scheduling, payment, referrals, access— that we were driven to create Dedication Health to provide patients with the healthcare they need to lead productive and fulfilling lives. A person’s health is critical, above anything else. We want to be the model of what healthcare should look like today.

Dedication Health – what should we know? What do you guys do best? What sets you apart from the competition?
Dedication Health is based on a membership model with plans for both individuals and families with children 16 years of age or older. Patients can expect same-day appointments, 24/7 text, email or phone access to a physician, medication reconciliation and an on-site, certified lab with same-day results.

“It is our goal to provide our patients with on-site, at-the-moment medical care at the highest level,” stated Dr. John Croghan. “When patients select concierge healthcare, there are expectations of service and access; our patients seek—and receive—the one-on-one relationship that comes with having a personal physician. It is at the core of what we do.”

The practice has state-of-the-art technology, including on-site Radiology (ACR-accredited) including Siemens Digital X-ray, Siemens CT scanner and EKG Machine. The practice has an on-site, Coumadin Clinic for regular coagulation checks. For patients requiring additional medical care, Dedication Health will arrange appointments with outside specialists or for in-hospital care. Dedication Health physicians have visiting privileges at a number of area hospitals, including NorthShore University HealthSystem, and partner with hospital healthcare providers for patients needing in-hospital stays.

Incorporating the latest advances to improve healthcare outcomes for patients, Dedication Health is able to provide enhanced patient-centric benefits and services, including the latest in telemedicine. A smartphone app created for Dedication Health will give patients immediate access to a certified health coach for nutrition and wellness advice as well as consultations for blood pressure, diet and general well-being.

With an emphasis on the whole patient, Dedication Health members are cared for by exemplary North Shore physicians with a combined 60 years (6 decades) of expertise in medicine and patient care. The staff is comprised of Board-certified physicians specializing in internal medicine, geriatrics, diabetes, rheumatology, pulmonary, critical care and travel medicine. Complementing the physician staff of John E. Croghan, MD, Philip H. Sheridan, Jr., M.D, Santiago A. Candocia, MD and Richard D. Stern, MD, is a nurturing, experienced team of healthcare professionals.

What moment in your career do you look back most fondly on?
Paramount to our providing the best medical care possible to our patients is our ability to distinguish ourselves from any other healthcare practice. We do this in several ways:

• Establishing a relationship of trust with each patient;
• Being accessible to patients and responding immediately to concerns;
• Addressing each patient’s specific healthcare needs-this is not a one size fits all model of healthcare.
• Creating individual healthcare plans for patients that are comprehensive and proactive- not reactive.
• Delivering to our patients at all times the best medical care to help them lead healthy and fulfilling lives.

In addition to receiving first-rate medical care, patients choose from a higher level of complimentary services when becoming a member of Dedication Health. Whether visiting physicians in the Dedication Health offices or in the comfort of their own homes, a higher standard of care is both expected and exceeded.

“When a patient arrives to see his physician, we want him to feel comfortable, welcome and important,” said Dr. John Croghan. “From the valet parking and beverages to the private healthcare suit, blankets and slippers, our patients feel the difference in our practice. We value our patients; we respect our patients; and most importantly, we care about our patients.”

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Image Credit:
Sarah Peters

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