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Meet Sandy and Rich Crane – eXp Realty in DuPage and Kane Counties

Today we’d like to introduce you to Sandy and Rich Crane.

Sandy and Crane, let’s start with your story. We’d love to hear how you got started and how the journey has been so far.
I went through a merge of our not-for-profit (a local church) where my position was eliminated after 19 years. During the last few years of employment, I was attending online classes to obtain a specific degree to enhance the church and fulfill a need in people’s lives. After being eliminated, I discovered I was overqualified for positions, offered too little pay, and while it wasn’t stated, I was too old for what I was interviewing for. I discovered that God has to stop us in order to turn us around. I needed to change my focus and my career… still wondering what to do when I grow up.

With my skills from the past of being self-employed, working at the corporate office of The Pampered Chef as a sales trainer (where I met my wonderful husband), and working at church which is all about people… real estate seemed to fit. To most, real estate is about buying and selling a property, but to us, the main focus of real estate is working with people and helping them find the foundation to host their memories.

My husband became licensed with me and joins me at night and on the weekends. Rich’s expertise is corporate land development with talents of his history being a prior CPA. We are a true team, so you get 200% service, receiving the best of both of two people’s skills.

One of our greatest joys has been working with refugees who are able to purchase a home for the first time–the joy comes with getting to know them and their culture, helping them find a home they can afford, and welcoming them into our “family.”

Overall, has it been relatively smooth? If not, what were some of the struggles along the way?
Our first year of marriage started with college payments, with some years having three kids in college at the same time (we have five kids together). Our finances went to the kids (as it should), not to building a savings or nest for us. Somewhere in there, we had four weddings for our daughters (we are glad the last one is a boy).

We have had tremendous struggles–but that really is life for everyone. To us, it is not about the struggles but about our attitude and gratefulness for what we have. Our goal is to serve our family and others, attempting to be a positive and encouraging influence.

With real estate, we are starting to focus on our future. It is OK that we have been a bit backward in our finances as God has greatly blessed us, but now it is time to focus on us (as much as our kids and grandkids will allow). 🙂

Sandy and Rich Crane of eXp Realty – what should we know? What do you guys do best? What sets you apart from the competition?
eXp Realty is cloud-based. We are an agent-owned company that also provides revenue sharing. We are the Amazon of real estate–with all the brick and mortar leaving in all aspects, including real estate agencies, it made sense to partner with eXp for our future. eXp is #7 in the nation with about 12,000 agents. eXp has training 24/7 at our fingertips. What is fascinating is that we create avatars, so when we attend the meetings in the clouds, we are “real” people sitting, asking questions, and networking. The company is truly amazing!

Rich and I feel what sets us apart from other Realtors is the fact that we sincerely care and love those we work with. We have studied and worked hard to be sharp and honed with information, but when we receive reviews, many times our clients have stated that we treat them like family–that is the highest form of praise. One of our favored mortgage lenders has said that we have set a new bar for fellow Realtors.

What is “success” or “successful” for you?
Ultimately, success to us is having our clients feel they received the home they love while feeling heard, cared for, educated and supported.

Success is not just knowledge, but wisdom on how to execute knowledge with clarity and support. It is not about closing the transaction, but about seeing the joy and happiness on our new family members’ faces.

Contact Info:

Image Credit:
Kramer Photography

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