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Meet Rossi Cole of RLC Concierge Group in Hyde Park

Today we’d like to introduce you to Rossi Cole.

Rossi Cole is on a mission to specialize the concierge service for the discerning person who wishes to experience the exclusive VIP privileges. After transitioning to Chicago from St. Louis, Rossi continued to develop his leadership skills in the hotel industry. Trained as a hospitality professional, he has a unique 10-year background in front office operations, administrative and sales coordinating. He’s helped launch one of the most premier luxury boutique hotels in the heart of downtown Chicago. Serving as the executive concierge at Grant Thornton an accounting firm located in the south loop of Chicago, he exceeds the expectation by providing a multitude of concierge and personal assistant services to some of the most prominent and affluent individuals. Experience the executive service and immediately realize the benefit of having an organized, dependable and knowledgeable expert and your fingertips.

We’re always bombarded by how great it is to pursue your passion, etc. – but we’ve spoken with enough people to know that it’s not always easy. Overall, would you say things have been easy for you?
I’ve definitely had my fair share of bumps in the road. Being a hospitality – hotel professional for several years, I’ve encountered so many things. One of my biggest challenges was moving up the latter in the hotel industry. With the knowledge and experience, I possess the majority of the hotels I’ve worked at have been boutique styles hotels, which in my opinion makes it harder to evolve and opportunities limited to being promoted because of them being independently owned and/or they decide not to hire within. I’ve always been a very passionate person with desires and goals that I’ve wanted to achieve and when I couldn’t get that from the industry I decided to create my own opportunities if they weren’t to happen from an employer.

We’d love to hear more about your business.
RLC Concierge Group – is a concierge service that benefits the everyday working professional – small business owner – corporate office providing a personalized service designed for the needs of an individual who understands the liberties of convenience. I have two tiers of services; Lifestyle Concierge and Executive Concierge.

Lifestyle concierge expert specializes in areas of home care (scheduling technicians for repairs or contractors), special event coordinating, and personal administrative/ assistant services. Our services are an A-to-Z approach to simplifying your daily routine which will allow you more free time to focus on your family and personal needs. We pride ourselves on being the personal liaison and subject matter expert when it comes to maintaining the order of your daily accommodations.

Executive concierge provides office management support; specifically receptionist services, catering, and set-up services, and business transaction services. Our concierge is an expert in booking travel arrangements, coordinating corporate events such as holiday parties, or organizing high-level executive experiences. RLC is attuned to the needs of a dynamic business setting that requires specific personalization and professionalism.

What makes me the proudest of my company is that it’s mine. Its something that I created out of love and it allows me to be creative as an artist. Being able to place all of my talents under one branch and to see my vision unfold means the world to me because for so long I didn’t know what direction I was going in professionally. I knew that I needed to get clarity of who I am and what my purpose is.

What sets me apart from other is attention to detail and eye for design as I’m often complimented for my aesthetic.

What were you like growing up?
Growing up, I was a very mischievous child, observant and quiet at times. Waking up every Saturday morning to watch cartoons, some of my favorites are “Fragile Rocks,” “Teenage Mutant Ninja Turtles,” X-Men,” etc. Video games were a must, everywhere I went I made sure I had my Gameboy and Tetris with me. And I can’t forget about my first love; drawing.


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Contact Info:

  • Address: 4800 S Chicago Beach Dr
  • Website:
  • Phone: 3124440767
  • Email:
  • Instagram: rlcconcierge
  • Facebook: rlconcierge
  • Twitter: rlcconcierge

Getting in touch: VoyageChicago is built on recommendations from the community; it’s how we uncover hidden gems, so if you know someone who deserves recognition please let us know here.

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