Today we’d like to introduce you to Rock T. Madden.
Rock, let’s start with your story. We’d love to hear how you got started and how the journey has been so far.
I started power washing during high school on my family construction equipment, trucks, and heavy equipment. My fathers master mechanic made me wash equipment and trucks when I made a mistake at work or when I was late. He used it as his punishment job so that I would pay attention and do things the right way. Anyhow I continued doing power washing on the equipment all thru high school and college. I got so good at it my father Master Mechanic made me clean the equipment even more often before he would work on it, He said someday this work will put you on the map, or in business for your self.
So in 1989, I bought a small company called Power Clean I started washing mobile homes and seal coating their roofs. I did that for a while but I got tired of doing the roof coating so I expanded into washing houses and tanker trucks. The tanker truck washing was at a permanent site, so its potential was limited. I decided to expand my horizons and I started washing more houses fleets of vehicles and shopping center sidewalks. This led me to wash bank drive and restaurant drive thru’s Gradually I expanded into washing buildings exterior walls along with inside floors and walls. In the last five years, we have expanded into scrubbing and sweeping floors and doing debris clean up. After twenty-nine years of being in business, we wash almost everything and we work in seven Midwest states.
Has it been a smooth road?
No, it has not been a smooth road you have to pay attention all the time. You have to hire the right employees to train them carefully and monitor their work even more carefully. When your washing somebodies building, house, or fleet of vehicles, one mistake using the wrong chemical, or using the wrong cleaning tip, can ruin somebody property. Other challenges are doing what you say you’re going to do when you say you’re going to do it.
Making sure your customer understands what they’re going to get as a finished product, It is easy to over promise and under deliver. It’s harder to make sure the customer understands what they are going to get. And if they don’t understand explain to them why you cant help them with their cleaning needs.
So let’s switch gears a bit and go into the Power Clean story. Tell us more about the business.
I specialize in every aspect of running my company that means accounting, purchasing, sales, operations, equipment repair, quality control and doing every type of power washing, scrubbing, sweeping, and debris clean up we do. If you don’t know how to do every aspect of running your company you have to depend on other people which leaves you open to being taken advantage of, or having to hire somebody new if somebody quits or gets sick. And if you have to have someone right away, you might make a rushed decision a bad decision.
I’m proud of the fact I have been in business 29 years never been sued wash all types of property and offer jobs for poorer people and people just starting out. What sets us apart from other companies is that we do all types of power washing and that we get called out to clean up complex larger complicated projects.
Do you feel like our city is a good place for businesses like yours? If someone was just starting out, would you recommend them starting out here? If not, what can our city do to improve?
This is a good city to start out in you can provide all types of power washing to a variety of customers. But anyone starting out should know it will take between 5 and 10 years to have real success and will take more money than they realize. And you cant make mistakes.
The taxes need to be brought down there should be more free promotions of small business the city should encourage big business to make it a lot easier to do business with them easier and more access to the purchasing people.
- Address: 70 West Lake Street North Lake Illinois
- Website: powercleaninc.com
- Phone: 1-630-545-9551
- Email: firstname.lastname@example.org