Today we’d like to introduce you to Neal Nealis.
So, before we jump into specific questions about the business, why don’t you give us some details about you and your story.
Following dental school I formed a partnership with a former professor of mine. The first few years I shared my time between private practice and teaching at two dental schools, University of Illinois and Loyola University. As my daughters were born and grew I reduced my teaching responsibilities to make time for my family. Learning has been a large part of my success. I as well as each of my team members regularly attend continuing education courses and read books including presenting book reports to the entire team. The focus of my service is always patient oriented rather than money oriented. Dentistry is a business, but one of a person’s health which makes it different from other types of businesses. For that reason I frequently turn down fees for cosmetic treatment that I feel will damage a person’s health. My brand represents the finest service for my patients and includes a tastefully decorated office, state of the art technology, relaxing but not boring music, an amazing view of the Chicago water tower from my floor to ceiling windows, a well-organized and informative webpage and a belief in listening to my patients wants and tailoring my service to each individual. My team and I practice what we preach meaning that we are careful with our personal health including going to a gym each Wednesday during our lunch hour which we term “Workout Wednesdays”. We are proud of the pages of five star reviews that we have on Yelp and Google among other internet review services and feel that the way we care for our patients is how all dentists should care for theirs.
Great, so let’s dig a little deeper into the story – has it been an easy path overall and if not, what were the challenges you’ve had to overcome?
The responsibility of any dental school is to teach its students how to care for oral health. Business management is not and never will be part of the curriculum. Consequently students graduate without any sense of how to operate a small business. My original partner was a brilliant clinician but had not in over ten years of private practice developed any understanding of management. Consequently our practice delivered sensational healthcare in a perpetually chaotic environment. Eventually I separated myself from my mentor and started my own practice. Over the years I have attended courses and read books on practice management, and added that knowledge to that of how to care for aesthetics and function. Today’s dentist needs understand all three of those areas. The struggle to learn how to operate a small business that focuses on what is best for its clients, patients, has been exceptionally difficult, but in the end rewarding for both my patients and for our team. My office is a fun place to work for my team mates and a fun place to visit for my patients which is remarkable considering that when they are here they receive dental treatment!
Please tell us about Neal C. Nealis DDS.
Before dental school I received a degree in engineering from the University of Illinois, Urbana. My graduating class was recognized as the foremost program in the world. This training gave me an understanding of physics which I have applied to the function of jaws, teeth and muscles. My mother was an artist, and as a child she taught me the basics of form and color. I have extended these ideas to understand what makes teeth beautiful and aesthetic. The team that I have assembled thrives in the environment that I have created where they are enabled to make the most of their lives. They work extremely hard on behalf of our patients during our patient hours, but so that we don’t find ourselves living to work, we take seven weeks paid leave. Most of that time is spent with our family and friends though some of those days are directed toward reading and attending continuing education courses.
Do you look back particularly fondly on any memories from childhood?
No doubt that my favorite memory from childhood has to be my Mom. A toddler will naturally assume that all moms are the same. As they get a little older they realize that some moms are different. In my case it wasn’t long after that last realization that I realized that the one who was different was mine. My Mom is absolutely the closest personality to “I Love Lucy” that I have ever encountered in real life. She would do anything to make us laugh which seemed to be all the time.
- Address: 737 N Michigan Ave
- Website: www.nealnealisdds.com
- Phone: 3122669487
- Email: firstname.lastname@example.org
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