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Meet Brandon Loyfman, Oleg and Ilya Fedorovich of Fly Plumbing in Wheeling

Today we’d like to introduce you to Brandon Loyfman, Oleg and Ilya Fedorovich.

Thanks for sharing your story with us Ilya, Brandon, and Oleg. So, let’s start at the beginning and we can move on from there.
Our story starts about 2 years ago. I, (Oleg’s son) was just out of High School and started to attend the College of Lake County to study business. As I saw, the business was struggling and wanted to help as I thought my entrepreneurial traits and a sense of an “Americanized attitude” would sway the business in the right direction. I dropped out of college and the next day started to work in my father’s business. It was just myself and my father at first trying to get through the hardships of slow business. Day to day, we would try to get more accounts, more customers, more technicians, and I myself would try to build knowledge of the plumbing trade. We would soon pick up some clients that would give us multiple work orders a day. Once we had 3 or 4 of these bigger accounts, we started to hire more technicians, office staff, and laborers. About 2 years later (Present) we are fluctuating between 18-22 full time employees and are VERY hungry to grow. We are in the process of opening up a location in Orlando, FL and will use that model to build shops all over the nation and one day become a nationwide company. Brandon plays a role in the fact that he came in about 4 months ago to help grow the business and share his and his dad’s expansion theories.

Has it been a smooth road?
Definitely not a smooth road, I’ve learned that hiring good people is everything and training them correctly is even more. Unfortunately, it is a lot harder to find good people for a trade business than you think. It’s also safe to say that at first, I was not always the best at hiring and making sure these people know what they are doing. Another big challenge is the fact that when I came into the business, it was set up as a new construction plumbing business. Now all we do is service so we had to re organize and re structure the business to run smoothly on service work.

So let’s switch gears a bit and go into the Fly Plumbing Inc story. Tell us more about the business.
We are a full plumbing, sewer, and drain company. We do all types of plumbing leaks, drain leaks, sewer back up, drain back-ups, water heaters, sump pumps, drain tile, flood control systems, clean check systems, you name it and we can do it! We are most proud of the fact that when we install a plumbing system, it ACTUALLY works. I know it seems a little ridiculous, but a lot of companies like to say something will work, take the money, and just run with it. We need to know 100% that our service works and that our customer is satisfied. One huge thing that sets us apart, is the fact that we are able to successfully run a plumbing company and making it feel like it is truly family run (And you don’t get that many stories of a father and son running one of the most brutal trades out there successfully)

How do you think the industry will change over the next decade?
We see ourselves expanding into different states and cities. We also see ourselves getting into other trades like HVAC and Electrical.

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