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Meet Dawn and Kelly Stobart of Beauty and Balance Salon in Kenilworth

Today we’d like to introduce you to Dawn and Kelly Stobart.

Dawn and Kelly, please share your story with us.
We started Beauty and Balance in 2006 with the goal of creating an upscale hair salon where our guests can find the latest trends in cut and color in an atmosphere that provides top notch customer service and relaxation. In the beginning, it was just the two of us (Dawn performs color services, and Kelly is a hair stylist) and a Receptionist. We gradually grew our team to ensure we were working with like-minded individuals that share our passion for this industry and the atmosphere that we are creating. We are now grateful to work with 12 other talented and creative team members! Our goal remains the same and we are always trying to improve our skills and what we offer our guests’ through various education classes and seminars.

Has it been a smooth road?
We are grateful for all the experiences we have had, however just like everyone else that has opened a business we had struggles in different ways. If it was easy, everyone would do it! When we opened it was not long after the financial crisis affected so many people and we definitely needed to prove to our guests, new and old, why they should invest their time and money at our business. Luckily, for us, we were able to grow through that period. Through the years, we have experienced shifts in staffing, technology, and changes in the hair industry itself. Although it feels like a struggle at times, we try to focus on those experiences as lessons that show us what we can do to improve and make Beauty and Balance the place people come to look and feel good.

We’d love to hear more about your business.
We have created a salon that puts the guests comfort at the top of the priority list, both through the design of the space and our focus on customer service. The salon offers hair styling and coloring services or women, men, teens, and children. We also offer a variety of waxing services and texture treatments.

Is our city a good place to do what you do?
We feel like our city is a great place to start a business. We have access to so many great resources and there are so many things to be inspired by when you walk down any street in Chicago. People in Chicago are amazing and really want to support their local businesses and see them thrive!

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Getting in touch: VoyageChicago is built on recommendations from the community; it’s how we uncover hidden gems, so if you know someone who deserves recognition please let us know here.

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